Privacy Policy

1.1 AattamNirvana ("we," "us," or "our") is a wellness and coaching services provider. Our website is www.aattamnirvana.com.

1.2 We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1.3 For any questions about this policy, please contact us at connect@aattamnirvana.com.

2.1 We may collect the following categories of personal information:

• Identity Data: first name, last name
• Contact Data: email address, phone number
• Transaction Data: details about payments and services purchased
• Technical Data: IP address, browser type and version, time zone, browser plug-in types, operating system and platform
• Usage Data: information about how you use our website and services
• Marketing Data: your preferences in receiving marketing from us
• Session Data: notes or information shared during coaching sessions (kept strictly confidential)

2.2 We do not collect any Special Categories of Personal Data (such as racial or ethnic origin, political opinions, religious beliefs, health data, or sexual orientation) unless you voluntarily share this within the context of your coaching sessions, where it is treated with the utmost confidentiality.

3.1 We collect information through the following means:

• Direct interactions: when you fill in our contact or booking forms, book a Free Clarity Call, or correspond with us by email
• Automated technologies: cookies and similar tracking technologies as you interact with our website
• Third parties: analytics providers, payment processors, and booking platforms

3.2 Our website may use cookies to enhance your experience. You may refuse cookies via your browser settings, though this may affect certain functionality.

4.1 We use your personal data only where the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To register you as a new client and manage your account
• To deliver and manage our coaching services
• To process and collect payment
• To manage our relationship with you, including notifying you of changes to our terms or services
• To send you relevant information, newsletters, or promotional content (where you have opted in)
• To administer and protect our business and website
• To use data analytics to improve our website, services, and marketing

4.2 We will only send you marketing communications if you have opted in. You may opt out at any time by contacting us or clicking the unsubscribe link in any marketing email.

5.1 Under UK GDPR, we process your personal data on the following legal bases:

• Contract: where processing is necessary to perform our contract with you
• Legal obligation: where processing is required by law
• Legitimate interests: where processing is necessary for our legitimate business interests (e.g., fraud prevention, improving services)
• Consent: where you have given clear consent for us to process your data for a specific purpose (e.g., marketing)

6.1 We do not sell, rent, or trade your personal information to third parties.

6.2 We may share your data with trusted third-party service providers who assist us in operating our website and delivering our services, including:

• Payment processors (e.g., Stripe, PayPal)
• Email marketing platforms
• Booking and scheduling tools
• Cloud storage and hosting providers
• Analytics services (e.g., Google Analytics)

6.3 All third-party providers are required to respect the security of your personal data and to treat it in accordance with the law. We only permit them to process your personal data for specified purposes and in accordance with our instructions.

6.4 We may also disclose your personal data to comply with any legal obligation or to protect the rights, property, or safety of AattamNirvana, our clients, or others.

7.1 We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7.2 Client session records are retained for a minimum of 7 years in compliance with applicable professional standards and UK law.

7.3 Where you have opted in to marketing, we retain your contact details until you opt out or request deletion.

8.1 Under UK GDPR, you have the following rights regarding your personal data:

• Right to access: request a copy of the personal data we hold about you
• Right to rectification: request correction of inaccurate or incomplete data
• Right to erasure: request deletion of your personal data in certain circumstances
• Right to restrict processing: request that we restrict the processing of your data
• Right to data portability: request transfer of your data to you or a third party
• Right to object: object to the processing of your personal data in certain circumstances
• Right to withdraw consent: where we rely on consent, withdraw it at any time

8.2 To exercise any of these rights, please contact us at connect@aattamnirvana.com. We will respond within 30 days.

8.3 You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

9.1 We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, accessed, altered, or disclosed in an unauthorised way.

9.2 We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

9.3 Despite our safeguards, no data transmission over the internet is completely secure. While we do our best to protect your data, we cannot guarantee the security of information transmitted to our website.

10.1 We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10.2 We encourage you to review this policy periodically to stay informed about how we protect your information.